Insurance and Policies
Helpful information about doing business at the clinic:
Clinic Hours: Monday-Thursday 8am-5pm (closed for lunch 12:30-2pm). Friday 8am-12:30pm.
Clinic Phones: We return calls promptly. We welcome calls from anyone who has questions about their health circumstance. We will tell you when an appointment is necessary and will refer you immediately if another provider can better serve your need.
Payment Policy: We expect payment at the time of visit. We offer credit for our personal services and time, but usually not for the things we have to pay for—pharmacy and lab for example. If you need it, we will make an arrangement to help you.
Fees are discounted 10% for patients 65 and older.
Cancellation and/or Re-scheduling Policy: We place high a priority in spending time with our patients. We do not double book appointments. Therefore we respectfully request a full 24-hours’ notice for cancellation and/or rescheduling. We reserve the right to charge a fee for no-shows and for late cancellations. We are generous about emergencies.
The Goal: For established patients we suggest a one hour visit each year. Our patients say this visit helps keep them well. Its worth is in prevention and vitality. We review symptoms, establish goals and treatment plans for the year, including supplements and prescriptions. As needed, we schedule necessary laboratory work and diagnostic imaging. For women this includes pelvic exams, paps, breast exam, mammogram orders etc.
Insurance: We are in network with Blue Cross Blue Shield, Pacific Source, Montana Health Coop, and Allegiance. However, all plans are different and we ask our patients to check with their plan to see if Naturopathic Physicians are covered. We help you with insurance in any way we are able although we expect that patients take responsibility to know about the specifics of their plan.
We are covered by Montana State Employee plans.
MONTANA CANCER CONTROL PROGRAM: If you cannot afford an annual gynecological exam, mammogram, pap smear, and/or colonoscopy, contact the clinic for information about obtaining a voucher that will pay us to give you this service. Please call the clinic if you have questions about your own eligibility. Find eligibility criteria for the Montana Cancer Control Program at www.cancer.mt.gov
MEDICARE, MEDICAID, Health Montana Kids (HMK) : Unfortunately these programs do not cover Naturopathic providers. However we are happy to see you and will extend a cash discount for our services. Payment will be collected at the time of service.